RETURNS & REFUND ON ORIGINAL ART: Collectors have a 14-day return period on original artworks from the time receiving delivery of the artwork should they change their mind once they see the artwork in person. It is understandable that when you get your artwork home, sometimes it just does not look like you thought it would in the space you were thinking of hanging it. If you are not 100% in love with your new artwork, please email me to request the return of the art.
The artwork must be repackaged as it was when delivered to the artist (including all accompanying certificates received with the order). The artist will arrange for the work to be picked up and returned to her.
The cost of return shipping & insurance will be covered by the purchaser and subtracted from the amount refunded once the art has been delivered back to the artist.
If the art is returned in any condition less than when it was sent originally, the purchaser will have the cost subtracted from their refund.
Shipping policy
Time allowance before shipping:
1 of 1 Art will be shipped within 3 business days.
Limited Edition Art is made to order andwill be shipped within 2-4 weeks after production has been completed.
Allow additional time for shipping (depending on your location).
AUSTRALIAN ORDERS:
FREE Shipping on all orders
Extra Large Art (Any artwork with a panel larger than 1 meter for its longest side). Please note that it is set at $0.00 or Free for the shipping cost at check out - Please contact me to receive a custom quote for approval, depending on your location.
INTERNATIONAL ORDERS:
Shipping cost with the estimated import tax (if applicable) and time frame will be provided (depending on your location, order size and weight).
International Shipping: VAT, Customs and import duties: If your delivery country charges customs or import duties - these will be charged once the package reaches the destination country. You will have to pay these charges. This also applies to the purchase of gifts or other purchases made on behalf of another recipient. Unfortunately, we have no control over customs and import charges and we cannot inform you how much they will be before you order. Customs policies vary widely from country to country. Please contact your local customs office for further information.
If you have any questions, please don't hesitate to contact!